Going from a Culture of Evaluation to a Culture of Dialogue

“As we lean into this ancient lineage, our work in circle is to create the world we want within the world we have. Circle and its components are the seeds. Circle is the pattern. We have changed the chairs. Now we can change the world” (Baldwin and Linnea, The Circle Way: A Leader in Every Chair)

 

The intention of today’s team meeting was to make an assessment, a review of the probationary period for those who recently joined our organization. Me being one of them.

My experiences with this type of meeting have been mainly one-on-one to hear a one-way feedback. In the best of situations, I would get to the meeting feeling anxious and left with a sense of relief. In worse situations, I would just be numb because I dissociated from my emotions in order to ensure professionalism.

I now realize the negativity of this dynamic where I had to find coping strategies (red flag)! Have you ever had a similar experience? Being passionate about the subject, many shared their experiences with me, and vulnerability is a common feeling during such meetings. The more toxic or hierarchical an environment, the greater the feeling of powerlessness. I used to tell myself that it is normal, that everyone goes through that, and that people are just doing their jobs.

No wonder I didn’t last long. I realize that I was constantly looking for a job where culture supports authenticity and healthy relationships. Simple right? Still, it seemed less likely than winning the lottery.

Today was different. No surprise, we do things differently at Percolab. It is important for me to document because I am starting to forget how toxic organizational cultures can be. I would like to introduce the benefits of a collaborative culture and share with you that there is a way of working where you do not spend your time coping and adapting to an authority. There is a way to just be yourself and get the best out of yourself!

As mentioned above, today we had an evaluation and probation follow-up day, however we don’t call it that. Today, we can call it: an appreciative collective assessment, and we did it together with a team spirit. We have shared our experiences of the past few months as human beings. I did not feel judged or criticized. Instead, I felt I was genuinely cared for, and fully heard. We had a safe space to express our vulnerabilities. I was able to ask for help and was able to express my fears. The process allowed me to end my Monday full of appreciation and gave me a new boost of confidence and energy, knowing that my team cares about me and sees me fully.

Here is how this type of process works and the transformative benefits that it generated.

  • First there is an invitation. All members (old and new) are invited to take part in the meeting.
  • A generative question is formulated in the meeting. Ours was “what feedback can we mutually give ourselves following the onboarding of new members in the last few months?”
  • Time agreement. We agreed on 80 minutes for the circle and 20 min discussion for follow-up and further actions.
  • Roles held by different participants: facilitator, note taker and time keeper. Notes are very important to document our process and for those who were unable to join to have transparent access to the information.

The process

We proceed in a circle. Whoever is ready to share, goes, and then we follow the order we agreed on if it is a virtual meeting (which this one was), or the order we are sitting in the circle if it is a face-to-face meeting. When our turn comes back and we have nothing to add we can choose to skip this turn.

With the facilitator holding the process and the relational space, we speak about our experiences from the heart. We share to the center of the circle, with trust of being heard and accepted fully with all we carry.

Organizational wellbeing, organizational healing, is an amazing doorway for healing our society.

For those who see themselves as leaders: what responsibility do you want to take on to create a better emotional and psychological environment for yourself and others around you? Can you share your power and vulnerability? Can you trust others and show others how to trust you? Can you genuinely ask for your needs and feel safe doing so? And can you give others that same opportunity?

And for those who do not see themselves as leaders, remember your autonomy? Remember that each day gives you an opportunity to make one tiny different choice at a time. These are your building blocks for a better future, for yourself and others around you.

I wonder how the world would change if the workspaces changed. I wonder how our mental and emotional health would change if we felt heard, appreciated and simply at ease being our genuine selves at work.

Can you imagine the ripple effects of such a transformation? How would it change your life and that of those you care about?

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Remote Working: 5 tips for Meetings Don’t let measures against COVID-19 disrupt your work collaboration

Remote Working: 5 tips for Meetings

Don’t let measures against COVID-19 disrupt your work collaboration

Article by Marina Lynch — Exploring participatory leadership, collaboration and co-creation off- and online.

Day after day, my phone pushes more and more new flashes about the measures being taken to fight the spread of Coronavirus — in Italy, France and Belgium, in the UK and beyond. Infection rates started to rise, press conferences were announced, large-scale events cancelled, quarantine zones declared…

As I began to read into the details of the quarantine zone in Italy (restricted travel, working from home, 1 adult per family allowed to go the supermarket, keeping 1 meter distance from others) and learned of many other companies and countries asking people to work from home, I thought back to the days of being an employee and hearing that remote working was ‘tolerated in some cases, but not encouraged’. ‘What would my former colleagues be told now?’ I wondered as I excitedly read April Rinne’s article where she writes: “COVID-19 had already won The World’s Largest Remote Work Experiment Award.” Two days later, Belgium (where I live and work) announced that it was imposing rules to slow the spread of the coronavirus: schools and restaurants are closed for 3 weeks and companies are encouraged to ‘make working from home possible’.

But here’s the tricky part: most organisations don’t have established practices, let alone a solid structure, to enable remote working. Collaborating online is different than in the office. With so much disruption and uncertainty in our daily lives right now, I want to offer some ideas for processes that can facilitate remote working. Meetings is one place to start.

5 Tips for Remote Meetings

It may sound crazy, but I actually enjoy meetings since I started collaborating on a regular basis with both Percolab Belgium and the wider Going Horizontal community. Working with these groups has really upped my game when it comes to meetings — both online and offline.

Currently, about 90% of my weekly meetings are online: I meet with a few regular groups of people, attend online courses, invite people (often complete strangers) for Zoom chats to exchange ideas or see if there’s potential to collaborate, and more. What I’ve learned can offer guidance for others who are new to remote working — especially conducting remote, multi-person meetings. So, here, a few tips on the practices we use to get you started:

1. “Check-in before jumping-in”

This is one of my favourite one-liners from Samantha Slade’s book ‘Going Horizontal’. It is a reminder to check-in with your fellow meeting attendees on a human-to-human basis before jumping into the content of the meeting. It is a common-sense practice for on- and off-line meetings (and yet so often overlooked), though will be particularly helpful during this time when people are adjusting to the realities of working from home. A check-in is similar to the quick conversation you’d normally have when arriving to work or over an afternoon coffee — and can be as simple as asking: “How are you today?” or more work-related: “What ideas have you had about this project since we last talked?” Read more about check-ins.

Spending just a few minutes at the start of a meeting hearing every voice can help everyone focus on the work to come. (Bonus tip: checking-out at the close of a meeting with questions such as: “What (new) idea are you leaving with?” or “What is your next step?” are equally important!)

2. Clarify purpose

Another straight-forward, but often overlooked, practice is clarifying the purpose of your (online) meeting. Depending on if you are conducting a team meeting or a status update of a specific project, the purpose of your meeting will change. Make sure the purpose and outcomes of your remote meetings are explicitly stated either before or just after the check-in so that everyone is on the same page. Ideally, the purpose (or framing) is also included in the invitation to attend the meeting, so people know why they are showing up in the first place. This is especially relevant in times of change and when trying new practices.

3. Create the agenda together

During our weekly Percolab Belgium team calls, we spend about 5 minutes creating an agenda together after our check-in. Unlike teams who create and send around meeting agendas in advance, this allows us to be agile and autonomous. Each person is responsible for adding the points they want to share or have a conversation about.

Since we use Slack to organise most of our work, there are dedicated channels for our weekly online and monthly in-person meetings. Anyone can post a small reminder of any topic they want to address when we all come together (either online or in person). We find this is an easy way to help create the agenda once our meeting starts and it is a good practice in transparency since anyone can see what’s on a colleague’s mind. Of course, there’s always the possibility that a point which was not included on the Slack channel is added to the agenda. Our go-to meeting format is the Agile Agenda (I’ll post more on this soon) which adds structure to our conversation.

A recent team meeting. Not pictured: Joke J.

4. Share note-taking responsibility

Online meetings call for online note-taking. We use a running document that everyone can access and edit during our remote meetings. Some group calls I attend use Dropbox to store the notes, for others we use GoogleDocs. What’s important is that everyone has read-write access and that there’s more than one person who takes notes. I’d recommend 2–4 people take on this role, depending on the total size of the group.

5. Make decisions visually

Visuals and hand expressions can bring a playful — yet very useful — aspect to remote meetings. For instance, when a colleague has formulated a proposal which we will decide on, we opt to show visual confirmation (a thumbs up) to do a quick check that everyone is really on board. This is helpful after clarifying questions and comments have been expressed. If someone does not show a thumbs up, we know there’s still more to discuss.

With another group I meet with, we use a gesture that means ‘applause’ in sign language to show that we agree with or can resonate with what the person speaking has just said. It is a small sign of solidarity that doesn’t require verbal interruption.

An illustrated ‘thumbs up’

Turning Disruption into Discovery

In my line of work, we work towards system change — often in small steps. Now we are in a truly rare situation: when in a matter of days and weeks — all across the world — we are asked to leap. Our dominant, centuries-old system of work has been turned upside-down, yet I am convinced of the creativity and determination of humans to collaborate through this disruption. This is a wonderful time for discovery — of new human potential, technologies and ways to collaborate. The 5 practices described above are a good place to start (re)connecting in a time that may feel like it is pulling us apart.

How will you approach your next online meeting? I am curious to see what new practices and structural patterns (perhaps even new work systems) will emerge through this world-wide leap into remote working. So I invite anyone with insights or questions to start a conversation below and/or share this article among your networks.

Special thanks to Nil Roda-Naccari Noguera, Ria Baeck and An Baert for feedback on the draft, and to Tine Willemyns for the beautiful illustrations.

 

 

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Generative decision making process

Generative-Decision-MakingCollective decision making made efficient (yes, it’s possible!)

Making decisions together does not have to be long and painful. The realm of “consent based decision making” is not well known even though it can help organisations make decisions collectively efficiently and wisely. We use this at Percolab, a consultancy company supporting social innovation and collaboration, based in Canada and France.

We developed Generative Decision Making Process, a consent based decision making process built on the Integrated decision making method of Holacracy with the culture and practice of Art of Hosting. We use it every week at Percolab. Our record is 19 strategic decisions in one hour!

The process requires a host, ideally, the host rotates from person to person. At Percolab everyone can run this type of decision making and we rotate organically depending on the day.

When first developing the practice it can be helpful for an organisation to invite in an external host for an initiation or supportive coaching to develop the internal skills.

1. Ripeness

Is the time ripe for the decision? Is the context clear? Is there information or data that needs to be gathered? Could an open conversation help develop the ripeness?

Hosting tips: You might need to offer the group one or two open conversation time slots to get to this point (ex. I am going to put the timer on for 10 minutes while you explore the topic in question). Offer supplementary time slots as necessary. You might need to conclude that the decision is not ripe, and this is ok. Listen in deeply and when you sense that there is a possible proposal in the air, the time is ripe. Invite the group to head into the next step.

2. Proposal Version I

Invite the group — would someone like to make an initial proposal? This will help the group move forward into action and there will be lots of opportunities to fine tune the proposal together.

Hosting tips: Help the proposer name a proposal in ideally one single sentence. Avoid the proposal spreading into multiple proposals. Ensure that the proposal is written for all to see (separate from the proposer) and repeat it out loud.

3. Clarifications

The group has the opportunity to voice questions to the proposer. The proposer has two options to answer — i) Provides the answer or ii) Says « Not specified » if the answer is unknown.

Hosting tips: If someone is speaking without a question (ie. reaction) remind him that is question period. Ensure that all questions are directed at the proposer and no one else intervenes. Avoid letting the proposer speak about anything further than the direct answer(keep it tight). Sense into when the clarification period is about to finish (ie. people are ready to react).

4. Reactions

It is mandatory that each person (minus the proposer) expresses to the group their reaction to the proposal; the different voices and perspectives of all need to be heard. The proposer listens deeply and take notes. Afterwards the proposer will craft a new version of the proposal.

Hosting tips: Begin with the person who has the most reactive emotion and then go around, until everyone has shared their reaction. Make sure that the reaction is not about the proposer, but about the proposal itself — correct if necessary.

 

5. Proposal version II

The proposer formulates a new version of the proposal in light of all that has been spoken. The host ensures that it is written and visible to all and reads it out loud.

Hosting tips: If you feel that the proposer might want to stay with the same proposal, remind her that she can. If you sense that the proposer needs support in formulating the second version, remind her that it is possible to ask for help — however do not rush into saying this.

6. Objections

An objection needs to express a risk or a backward movement for the organisation/initiative. All objections are expressed to the host who then decides if the objection is valid or not. If it is valid, then the proposer needs to integrate it into a new version of the proposal. (Then the objection round is repeated).

Hosting tips:Sometimes people might express personal concerns that are not in fact organisational risks. This needs to be differentiated. If it is fuzzy you may ask for help to the group. This is the hardest part of the process for the host.

7. Visual confirmation

Everyone visually confirms I can live with this decision by raising their thumb. This is a way of allowing all to see that everyone is fully onboard with this decision. If there is something that has not been spoken that needs to be it will show up because a person will be unable to raise his thumb. This can happen when (i) someone is struggling to find words to put on an idea that is important to them or (ii) someone is disengaging in the process (holding on to the possibility to question the decision in the hallway thereafter). Either way it will need to be addressed and the group needs to return to the part of the process that was not fully addressed.

Note: It is good to have visual confirmation as a cultural cue with which the process may be fast tracked. Someone makes a proposal and you can just do a quick check in to see right away if everyone could live with it.

Hosting tips: This is not a decision council and it is not an opportunity to lower thumbs and restart a process. It is simply a visual confirmation. If the process has run smoothly all thumbs should be raised.   If someone is struggling to find voice for an objection kindly support the person and let them know that all information is important.

This sums up the process. A final word just like playing the piano, don’t expect to get it perfect first go. It does take some practice.

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This article is also published on Medium in Percolab Droplets

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What are you doing on Tuesday? Or why Percolab has open team meetings.

“Well, why don’t you just come to one of our team meetings?” I say to the barista, “They are every Tuesday from 10 am to noon at the ECTO Coworking.”

He nods seriously and notes the time and place on a napkin behind the counter. I pick up my latte and wander off to one of the tables in the corner to work out a team budget proposal for one of our upcoming projects.

Inviting not-so-random folks to Percolab’s team meetings has become one of my everyday practices. I must extend at least 5 or 10 of these invitations a week. Sometimes these invitations are received as a gift and a possibility, like in the case of this barista who has just finished a graduate degree in urban planning and is interested in citizen co-design and consultation – one of Percolab’s areas of expertise. He had recognized me from a strategic planning session I had facilitated for one of the units at the university he attended.

Other times, the invitations are received by eyes wide with disbelief as though I had invited this human I have just met to my Sunday family brunch: please bring the mimosas and then you can go jump on the trampoline with the kids and Matante Guylaine.

“Why would you invite me to a team meeting?” said human demands, “Don’t you deal with, like, internal stuff at your meetings?”

“Yes,” I confirm, “we deal with internal stuff. Some of it is strategic, some of it is operational, some of is has to do with our personal dynamics, the first Tuesday of the month is about Percolab International. Some meetings deal with money and how we self-attribute our earnings, sometimes we even process conflicts in our team meetings. Like I said, Tuesday at 10 am – you should just come participate.”

“Um, OK, I can come observe,”says the human, “I am really curious. I won’t be distracting. I promise.”

“Yeah…well… no, that won’t work,” I reply with a suppressed smile, “I’m not inviting you to come observe us. We are people not hamsters. I’m inviting you to come be with us, to participate. Help us think through our challenges and issues, bring in all of your experience, and intelligence, and wisdom, contribute to our decision-making.”

“Really?” the human inquires, “But you only just met me! How can I understand all of your context and policies and regulations? How can I possibly contribute to decision-making? What will your boss say?”

“Well, to start off with there are no bosses at Percolab, we are a truly flat organization and we make decisions through a consent-based approach. And of course you can’t possibly understand everything we are about. But attending a team meeting is sure a more effective way of getting to know us than reading our “About” page online. If we are discussing an issue that needs to be decided upon and you, from your understandably limited perspective, are able to see a potential risk to the organization, we are gonna listen and take that into account as we move forward.”

“OK,” says the human – I can see that they are getting really curious, “but will I be the only stranger there?”

“I have no idea,” I say, “we’ll know when you show up! Some weeks we have no guests (we don’t call them strangers), often we have one or two, and a few times when several members have been out working with clients, we have had three times as many guests as Percolab members! Those weeks are usually great for brainstorming about issues we’ve been trying to work through, like rethinking our website.”

“Doesn’t it get exhausting having new people at your meetings every week?” inquires the human.

“It can be,” I admit, “Some weeks I’ve been downright grumpy about having to host new people into a team meeting, especially when there is a topic that is really important to me. Yet, again and again, I find our guests help me think through some tough questions about both our work with clients and how we work together as a team. Especially, if the person doesn’t “get” what we do easily, it challenges us to be clearer in how we speak about ourselves and cleaner in how we work together. So I might arrive grumpy but I almost always leave energized… coffee helps.”

“What type of people come to your meetings?” they ask.

“Some of the guests at meetings are interested in collaborating with us, some want to study us for academic purposes, some attend our meetings so they can learn about self-management and maybe even bring new practices to their own organizations, some are international experts passing through Montreal who want to jam with us, some are clients we already work with or are thinking of working with us – attending our meetings gives them a really good practical sense of our applied knowledge. One of my favourite things to do is invite all the participants in my workshops to come to a team meeting. You should see their faces!”

“OK, I’m in!” exclaims my new human friend, “I’ve been wanting to learn about self-management for a long time but I haven’t been too sure if my team is ready for it. Seeing it in action would really be helpful. It makes me feel a lot better to think that I won’t just be some voyeur and I can contribute with any knowledge or experience I already have. I find this idea of open meetings really inspiring and unusual. You guys sure are brave to do this!”

“Well…” I respond cautiously. I want to be able to accept this compliment but at the same time I am slightly irked that this practice that I find so normal is deemed as brave. “Well, we have a choice: we can talk about collaboration or actually experiment and experience what it is like to work with “strangers”. We can talk about transparency or open ourselves up to others so we can truly be seen, for better or worse, and understand ourselves and our blind spots better. We can talk about collective intelligence or actively engage in thinking with other people who come from really different backgrounds. To me and to probably everyone else at Percolab too, opening up our team meetings is a practical benefit to the organization, the generosity people show us by sharing their insights into our work is amazing. But opening our team meetings is also a meaningful and symbolic act: we are a fractal of how we would like organizations to function in the world. Imagine, if governments and institutions and corporations and foundations and community organizations had as their base model meetings that were open, transparent, collaborative, and drew on collective intelligence? Just that. Imagine that. ”

“Whoa!” says the human, “I’m gonna need to wrap my mind around that one. Maybe we can talk about that after the meeting on Tuesday.”

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Être exposant dans une conférence et vivre une expérience d’intelligence collective, c’est possible!

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Tenir un kiosque lors d’une conférence est une expérience souvent frustrante. Le concept conférence-exposant peine à se renouveler, malgré les milliers de conférences qui ont lieu chaque année. Comment faire en sorte que les exposants soient inclus dans l’action et les conversations de l’aire principale? Voici une piste de solution.

percolab a relevé ce défi au Rendez-vous de l’innovation sociale, un événement public d’une journée rassemblant 200 entrepreneurs, chercheurs et innovateurs sociaux. 13339660_1083694351674568_8552338805864078816_n

Pour ce faire, nous avons  transformé l’aire d’exposition en aire d’hybridation en nous appuyant sur l’improvisation appliquée et en nous  inspirant des chimères, les créatures mythiques mélangeant plusieurs animaux.

Au début de la journée, chaque kiosque a reçu une visite de l’équipe percolab et a été invité à exprimer un souhait pour la journée.

Ensuite nous avons installé une animation mobile, en allant voir des visiteurs et des kiosques pour proposer des défis d’hybridation, autour de la question :

Qu’est-ce que nous pourrions imaginer ensemble, aujourd’hui, qui pourrait être réalisé dans le prochain mois?

À travers cette simple question ludique, une intention se greffait à l’interaction : faire naître de nouveaux possibles parmi les forces en présence. Une fois le défi nommé, il revenait aux participants de décider de jouer le jeu et de documenter les idées créées dans le fil de la conversation.

13419118_1083694818341188_4747932269939892590_nAu bout d’un certain temps, la magie prenait : l’activité se créait d’elle-même, en mode autogéré, et une table de récolte des idées de projets hybrides se remplissait peu à peu. Les exposants et les visiteurs étaient énergisés par leurs rencontres et leurs conversations. La question, invitante, inclusive, ludique, bouscule la routine d’un kiosque, facilite le contact avec les gens qu’on vient rencontrer, crée une intentionnalité et une présence différente.

Les visiteurs comme les personnes présentes aux kiosques ont mentionné comment cette simple activité vécue sur le mode de la rencontre et d’un bref moment de créativité partagée leur avait permis de vivre la journée autrement. Le recours à un concept simple, invitant au jeu et à l’imaginaire a fait en sorte que les participants ont pu le saisir rapidement et se l’approprier, jouer ensemble pour créer des possibilités inattendues. Par ailleurs, l’aspect ouvert et intime à la fois a fait en sorte que les personnes qui se rencontraient ont pu parler de ce qui les passionne réellement : leurs désirs, leurs besoins, à partir de leurs expériences. 13342987_1083694858341184_319607807221865154_nC’est un élément important car cela crée un espace de liberté supplémentaire dans l’événement, qui fait en sorte que la rencontre devient immédiatement générative.

Enfin, le fait d’aller à la rencontre directe des participants, et non de tenir un espace délimité pour des activités formelles, a été clé : cela a contribué à occuper le temps et l’espace de manière légère, mais permanente et efficace. À tout moment, nous étions facilement identifiables et disponibles, et en mesure d’aborder les personnes présentes. Cela a contribué à  l’inclusion continue des participants à mesure qu’ils entraient dans l’espace et à créer une atmosphère de créativité bienveillante.

 

 

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Construire son territoire autrement

La garrigue désigne tout à la fois une flore et sa faune, une zone au sud de la France, entre Nîmes et Montpellier à peu près et une histoire très riche, puisque c’est le lieu de concentration le plus élevé en France de vestiges pré-historiques (tombes, pierres érigées et sculptées, dolmen…)

J’y suis née, j’en suis partie, j’y suis à nouveau installée depuis 2 ans et je redécouvre avec joie toute sa richesse, humaine, environnementale.

Localisation

FONS outre Gardon DEC2012 002

Quand je regarde le texte fondateur ou le modèle de gouvernance du Collectif des Garrigues, je vois le lien direct avec notre souhait d’introduire des processus participatifs et de contribuer au renouvellement des organisations.

Je suis fière que ce collectif soit venu me chercher pour les aider à avancer en faisant partie de leur conseil d’administration. C’est la plus belle reconnaissance de ma capacité à mener des processus participatifs et à en faire du commun; Travailler ensemble, être ensemble, construire ensemble.
Personnellement, c’est une façon extraordinaire de me réconcilier avec ma terre natale et la richesse de ce territoire que je ne voyais pas avant de partir de la région.
Retrouver ma pratique dans un collectif dont l’objet n’est pas la facilitation, la participation, mais qui s’en sert, c’est extraordinaire, qu’on vienne me chercher pour ça!
Le Collectif des Garrigues porte toutes mes valeurs et c’est chez moi! Il y a un côté miraculeux! Je vais très loin pour travailler, me former, et j’ai là, à l’échelle de ce territoire tout ce qui me fait vivre et espérer dans l’avenir.

Ce bout de terre, qui ne recouvre pas une entité administrative, qui sert à peine à nourrir les moutons, qui est déconsidéré, qui est un peu à l’abandon, est le lieu d’une reconstruction, autrement, ensemble, de ce qu’est un territoire – ça tient du cadeau de Noël!

L’ensemble des actions cherche à mobiliser tous les acteurs (rien ne se fait au détriment des uns pour développer les autres). Par exemple, le projet de ré-introduction de l’activité pastorale (remettre des troupeaux de moutons dans la garrigue) va faire l’objet d’une concertation auprès des citoyens, des entreprises, des propriétaires fonciers, des viticulteurs, des chasseurs… pour ne citer que ceux-là.
Ce projet a vu le jour car le collectif, par la voix de son Forum (assemblée générale) a décidé de supporter cette action puis s’est impliqué avec le soutien du conseil d’administration, ce qui donne le sentiment d’une vraie démocratie en action. Enfin, toute la démarche est documentée et tout est en creative commons dans un wiki, comme l’ensemble des productions des groupes projets.

L’encyclopédie vivante à elle seule, vaut vraiment d’être découverte.

MILHAU 011Photos : encyclopédie vivante des Garrigues, sous licence CC

Le collectif des Garrigues, c’est une pratique émergente de ce que pourrait être la construction collective du développement territorial; Même s’il n’est pas décideur, ni financeur, le Collectif des Garrigues montre une vraie vision pour le futur d’une nouvelle façon de construire ensemble nos territoires.cartopartieLedenon 008

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